What do I need to get started?
If you want to ingest content into our system, there are 3 steps required to load content into SyncTV: upload files, publish metadata, and encode content. All new SyncTV services receive an SFTP account for uploading content and an Administrator account for the SyncTV admin website. Using this information, you can upload content and begin the ingestion process using SyncTV's ingestion APIs (once content and metadata has been uploaded, we can walk you through ingestion.

If, on the other hand, you are looking to build a client app, familiarizing yourself with the client APIs would be a good start: SyncTV APIs
Do I need my own website?
If you want to be able to play media on the web, you will need to provide a website. We can give you the tools to play that video, but we do not host online services for our customers. If your service is delivered solely through a device app, you do not necessarily need a website, but capturing credit card information would have to be done through a browser iframe embedded in your app. We recommend creating a web-based account profile management interface through a browser.
How do I set up my website for user signup?
This requires accessing the SyncTV service through our APIs. The Account APIs will give you most of the functionality needed.
Can I make my own app?
Yes. Our APIs give you full control over our service, allowing you to build an app that has all the functionality found in our reference apps.
How do I upload content?
There are 3 steps required to load content into SyncTV: upload files, publish metadata, and encode content. All new SyncTV services receive an SFTP account for uploading content and an Administrator account for the SyncTV admin website. Using this information, you can upload content and begin the ingestion process using SyncTV's ingestion APIs (once content and metadata has been uploaded, we can walk you through ingestion.
Can I ingest content that is already encoded?
Yes, but it depends on the encoded format. That being said, the quality of the output is only as good as the quality of the input...